SUPPORT

At HTEC we have a comprehensive background providing retailers with hardware and software solutions, we pride ourselves in offering you first-rate customer service, coupled with technical expertise to ensure you get the best out of your systems. Our technical support teams have been developed to respond to your needs; ensuring that when an issue arises, no matter how big or small, our highly-trained team will resolve them efficiently, effectively and above everything else - keeping things simple for you.


We offer 24/7 support and a bespoke platform where you can log your tickets, receive notifications and monitor their progress as these are updated in real-time. Consistently surpassing our SLAs, our promise and objective is to always ensure you can continue to trade with minimal disruption.

HTEC / Our Solutions / Support

©2018 by HTEC Limited

HTEC Limited is a company registered in England and Wales. Our registered office address is George Curl Way, Southampton, Hampshire,

SO18 2RX, United Kingdom. Registration number is 1486255.

HTEC Limited is the wholly owned subsidiary of Universe Group plc, a company registered in England and Wales at the same address with registration number 2639726.

universse logo.png